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Cornell University

TCI Quality Improvement and Fidelity Assessment Program

Cornell faculty from the RCCP examine the process and effectiveness of the TCI system that an agency or school has implemented. Specifically, this assessment looks at what aspects of TCI are implemented successfully, omitted, adapted, or remain challenging. The assessment also examines how particular features of TCI implementation may relate to programmatic practices (e.g., the number of restraints used; incidents of fighting or verbal threats). Cornell faculty present their findings to the agency or school in order to improve the effectiveness of their TCI system.

TCI Fidelity Assessment Strategy

The assessment strategy focuses on five the major areas that support the TCI System: (1) leadership and administrative support, (2) clinical participation, (3) supervision and post-crisis response, (4) training and competency standards, and (5) incident monitoring and feedback.

TCI Fidelity Assessment Protocol

The assessment strategy includes data collection and analysis, interviews, surveys, document review, classroom and/or cottage observations, and TCI training observations (if possible). Data collection takes place approximately one month prior to the scheduled on-site visit. Cornell faculty visit the agency or school to conduct interviews, review documents, make observations, and meet with the leadership team to conduct an assessment and planning session. Within 30 days after the visit, the agency or school will receive a written report summarizing the assessment. This report will include the agency’s or school’s status on the TCI Fidelity Checklist and summaries of interviews and surveys. RCCP faculty will recommend program improvements and technical assistance as appropriate.

Eligibility Requirements and Fees

Contact Andrea Turnbull, RCCP,, for more information about this program.

TCI Agency Registration

This NEW initiative of the Residential Child Care Project (RCCP) at Cornell University builds upon the TCI Quality Improvement and Fidelity Assessment Program launched in 2014. The TCI agency registration process is designed to formally recognize agencies and schools whose implementation of the Therapeutic Crisis Intervention System (TCI) meets the highest standards. In addition to affirming the agencies' on-going commitment to best practice guidelines and the RCCP's commitment to ensuring that the TCI system is implemented with fidelity, the purpose of the registration process is to build a learning relationship and a community of practice to maintain quality care standards and principles. Also, this is an entrance to a university-agency relationship that has practitioner-based translational research as its goal.

To become a registered TCI organization, agencies and schools must demonstrate meeting TCI System implementation standards by completing the TCI Quality Improvement and Fidelity Assessment process. Once the standards are met, the organization may apply for registration status.

Registration as a TCI organization includes privileges as well as responsibilities. The primary responsibility is to practice in accordance with the TCI principles, share data and explore research possibilities, become part of a community of practice aimed at improving outcomes for children and families in care and/or educational services. Privileges include acknowledgement as a TCI registered organization on the RCCP website, access to PDF files for all TCI Student Workbook materials, and discounts on TCI materials, tuition for TCI training events, and on-site technical assistance. Registration must be renewed every three years.

To Get Information About: (email is preferred to phone call)
Main RCCP contact - general information Kaitlyn Martin
TCI Training Dates Click here
TCI Registration Process Click here
Individual TCI Registration or Payment Issues - USA Alissa Burns Medero
Individual TCI Registration or Payment Issues - NYS OCFS Sponsored ONLY Debra Mojica
Individual TCI Registration or Payment Issues - UK/Ireland Angela Stanton-Greenwood
Bringing TCI to Your Agency via Onsite Training or TCI System Implementation Alissa Burns Medero
Individual TCI Trainer Certification Status or Other Certification Issues Kris Carlison
Holly Smith
Implementing TCI Training for Your Staff Andrea Turnbull