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Cornell University

TCIF UPDATE: Designing Refresher Training

Note: This update is only open to certified TCIF trainers.

This update is designed to assist certified TCIF trainers in implementing effective and agency specific TCIF refresher training to enhance individual and organization performance. Factors that facilitate skill transfer and maintenance are discussed. An effective format for representing TCIF materials using the model of “discussion, demonstration, and practice” is presented. Participants present activities appropriate for refresher training during this update. In advance of the update, participants are asked to prepare critical incident information (identifying information deleted) for review and use during the practice activities. A heavy emphasis is placed on advancing the skill development of the participants in the areas of the early intervention strategies, I ASSIST, Life Space Interview, and risk assessment.

Program Objectives

Participants will be able to:

  • Develop refresher training to meet agency specific goals and objectives
  • Use questioning techniques to test recall and application of TCIF skills and concepts
  • Deliver an activity that advances skills and provides for corrective feedback
  • Demonstrate effective training strategies that meet the objectives of refresher training

Program Outline

Day 1 examines the differences between primary training and refresher training and highlights factors that facilitate skill transfer and maintenance. Participants deliver TCIF activities developed for refresher training to the training group. The training model of “discussion, demonstration, and practice”, and the use of critical incident reports as a training tool are presented and practiced.
Day 2 continues with participant presentations highlighting ways to deconstruct a crisis event, I ASSIST, and the crisis cycle. All participants are tested using written and competency based tests in order to apply for re-certification. 


Participants who successfully complete the update receive TCIF Designing Refresher Training reference material and an activity guide. 

Schedule and Application

Click here to access a schedule of all TCI programs.

If you would like to sign up for this program, click here to access the RCCP's Registration Center.


To Get Information About: (email is preferred to phone call)
TCI Training Dates Click here
TCI Registration Process Click here
Individual TCI Registration or Payment Issues - USA Alissa Burns Medero
Individual TCI Registration or Payment Issues - UK/Ireland Angela Stanton-Greenwood
Bringing TCI to Your Agency via Onsite Training or TCI System Implementation Alissa Burns Medero
Individual TCI Trainer Certification Status or Other Certification Issues Kris Carlison
Holly Smith
Implementing TCI Training for Your Staff Andrea Turnbull