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Designing Refresher Training Update

This update is designed to assist certified TCI trainers in designing and implementing effective and agency specific TCI refresher training in order to enhance individual and organization performance. Factors that facilitate skill transfer and maintenance will be discussed. An effective format for representing TCI materials using the model of discussion, demonstration, and practice will be presented. Participants will be asked to present activities appropriate for refresher training during this update. In advance of the update, participants will be asked to bring their activity guides and bring critical incidents (identifying information deleted) for review and use during the practice activities. A heavy emphasis is placed on advancing the skill development of the participants in the areas of the early interventions strategies, crisis co-regulation, Life Space Interview, physical skills and risk assessment.

Program Objectives

Participants will
• design refresher training to meet agency specific goals and objectives
• develop questions to test recall and application of TCI skills and concepts
• deliver an activity that advances skills and provides for corrective feedback
• demonstrate effective training strategies that meet the objectives of refresher training
• practice physical restraint skills with moderate resistance Participants will be able to:

Program Outline

Day 1 examines the differences between primary training and refresher training and highlights factors that facilitate skill transfer and maintenance. Participants will learn how to redesign TCI activities for refresher training and deliver these activities to the training group. The training model of ‘discussion, demonstration and practice’ and how to use incident reports as a training tool will be presented and practiced. Activities focusing on LSIs, deconstructing crisis events, and physical interventions skills will be presented.

Day 2 continues with participant presentations highlighting self-talk, crisis co-regulation skills, and safety interventions and risk assessment skills. All participants will be tested with written and competency based tests in order to be re-certified.


Participants successfully completing the update receive reference material and an activity guide.

Schedule and Application

Please click on the "TCI" button in the menu bar at the top of this page, select the "Training of Trainers" tab, and then choose the appropriate "TxT Schedules" or "TxT Applications" choice for your geographic region.